If you are looking to work with a company who can provide wide ranging solutions for your business regardless of its size whilst maintaining local company values, look no further. We never underestimate our competition and your loyalty to us as a customer which is why at Elite Group, we pride ourselves on employing a team of industry experts who are passionate about customer service which in turn means they really care about your business. Whether you are looking to find a product, place an order, arrange a return or simply get some advice on a service or solution, you can speak to a knowledgeable individual from our UK customer services team without having to prove you’re not a robot or wait in a call queue.
We don't mind how you choose to order, if you'd still like to call us with your order, that's fine our team love to speak to you. If you would rather order online our fully functioning webstore is easy to use. If you'd like to find out how easy it is... Try it now!
Unlike companies who use robots or who outsource their live chat - ours is operated by our team so, if you speak to someone on the phone there’s a good chance if you webchat you'll come across the same person equally willing to help you from either platform.
Let us monitor the items you use on a regular basis and make sure you never run out. Our systems allow us to track what you order and how frequently and if you ask us to, we can make goods appear just when you them removing the need to have lots of stock gathering dust and costing you money!
We frequently offer our customers Elite Treats just to say thank you. From flowers to chocolate, you get to choose, we will contact you to let you know when it’s time to select your treat and then you sit back and wait for delivery then simply open and enjoy…
We are firm believers that technology is the key to improving service so, in addition to our customer service team our online service has also been designed with you in mind. One of the most innovative sites in the industry, our webstore delivers the best online ordering experience driven by customer innovations.
Our online service also benefits from hierarchical ordering capabilities if required, ensuring that orders are only fulfilled once the users designated approver has authorised the spend/goods.
Our systems allow us to create orders for delivery to multiple address and with varying cost centres from just one login. Having one person within the business ordering from us will cut down on time and free up resources however we have no limit to the number of users you can have.
Management Information can be broken down by cost centre, site or individual employee.
We can provide enhanced business reviews which are fully customisable and will show savings, fill and return rates and your top items which will allow us to maintain contract pricing on your most purchased items.
If you prefer to limit spend or have specific budgets for your departments, we can set these on our systems to avoid overspending. To avoid any unnecessary spend we can also set up restrictions on products or create authorisation triggers so that spend/product range can be monitored where necessary.
I have had a quick look this afternoon and am very impressed with the professionalism of the new website which is very easy to navigate. This is a massive improvement and takes us a huge step forward. Thank you to everyone that worked so hard to make this happen.
Elite Group have been consumate professionals with our interaction over the last few years. They have proven to be a reliable supplier with a willingness to explore other avenues that engenders a solid working relationship.
We needed assistance with all aspects, from supplies of stationary, sanitary products, advertising and printing needs. Elite assisted on all those areas and as a small business gave us great confidence in knowing that all deadlines were met and were well supported.
It’s great to be able to call on these kind of services on an ad hoc basis. It makes it cost effective and you can get on with the things that you do know about.
Elite to me were the 4th emergency service!
I have started acting on what we discussed!
I made my posts more personal- and immediately received more engagement on Facebook.
I have applied the same to Instagram moments ago... and I’m now watching new likers Heart the post!!!!
💡 thank you for helping me get to my light bulb moment!